Grab A Pack
Operated by Obiva Holding B.V.
Last updated: May 2026
This Privacy Policy explains how Grab A Pack collects, uses, stores, and protects your personal information when you use our website and services.
By using our website, you agree to this Privacy Policy.
1. Company Information
Obiva Holding B.V.
Zandbos 1
2134 DA Hoofddorp
The Netherlands
Chamber of Commerce (KvK): 83475834
Contact email: support@grabapack.com
2. Information We Collect
When you use Grab A Pack, we may collect the following information:
Personal Information
• Full name
• Shipping address
• Billing address
• Email address
• Phone number
• Payment related information
Technical Information
• IP address
• Browser type
• Device information
• Cookies and usage data
• Website activity and interactions
Order Information
• Purchased products
• Order history
• Shipping status
• Customer support communications
3. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Prevent fraud and abuse
• Improve our website and services
• Comply with legal obligations
• Maintain security and platform integrity
We do not sell your personal information to third parties.
4. Payments
Payments on Grab A Pack are processed through third party payment providers.
We do not store full credit card or payment details on our servers.
Payment providers may process your data according to their own privacy policies.
5. Shipping and Delivery
To fulfill orders, we may share necessary customer information with shipping carriers and logistics providers.
This typically includes:
• Name
• Shipping address
• Contact information
This information is only shared when necessary to complete delivery.
6. Cookies
Grab A Pack uses cookies and similar technologies to improve website functionality and user experience.
Cookies may be used for:
• Website performance
• Shopping cart functionality
• Analytics
• Security and fraud prevention
• Remembering user preferences
You may disable cookies through your browser settings, although some website features may not function properly.
7. Data Retention
We retain customer data only for as long as necessary to:
• Fulfill orders
• Meet legal and tax obligations
• Resolve disputes
• Prevent fraud
When data is no longer required, it will be securely deleted or anonymized.
8. Data Security
We take reasonable technical and organizational measures to protect your information against:
• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
However, no online system can be guaranteed to be 100% secure.
9. Your Rights
Under applicable privacy laws, including the GDPR, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
Requests can be submitted via support@grabapack.com.
10. International Customers
If you access Grab A Pack from outside The Netherlands, you understand that your information may be processed and stored in countries where data protection laws may differ from your local jurisdiction.
11. Children’s Privacy
Grab A Pack does not knowingly collect personal information from children under the age required by local law without appropriate parental consent.
If you believe a child has provided personal information, please contact us so we can remove the data.
12. Third Party Services
Our website may use third party services including:
• Payment providers
• Shipping companies
• Analytics providers
• Marketing tools
These third parties may process limited personal data necessary for their services.
Grab A Pack is not responsible for the privacy practices of third party websites or services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of the website after changes means you accept the updated policy.
14. Contact
For questions regarding this Privacy Policy or your personal data, please contact:
Obiva Holding B.V.
Zandbos 1
2134 DA Hoofddorp
The Netherlands
Email: support@grabapack.com